Customer Intelligence
Pricing
Choose how much of the customer research process you want to own.
Diagnostic
Customer Interview Audit
A focused review of the interviews you have already run.
- Existing customer interviews review
- Up to 2 hours of interview recordings
- High-value customer signals that weren't fully explored
- Leading questions, interviewer bias & potentially unreliable insights
- Missed opportunities to probe deeper
- 3 prioritized recommendations to uncover higher-value customer insights
Done with you
Customer Intelligence Enablement
Your team runs the interviews — with my system, guide and coaching behind them.
- Align customer research goals with business objectives
- Product overview / demo
- Existing customer research review
- Custom interview guide built around business objectives
- Customer selection criteria
- Interviewer Playbook
- First 3 customer interview reviews
- Interview guide iteration
- 1-hour live team coaching
- Interview summary template
Fully offloadedDone for you
White-Glove Customer Intelligence
I run the entire research cycle end to end and hand back opportunities, not transcripts.
- Align customer research goals with business objectives
- Product overview / demo
- Existing customer research review
- Custom interview guide built around business objectives
- Customer selection criteria
- 8–10 customer interviews — conducted for you
- Comprehensive executive summary report
- Leadership readout: 1-hour live presentation
Prefer a printable version? Download the two-page offer as a PDF.